Payment methods
Where offered, card payment takes place on Stripe’s checkout. Fidrel keeps references and payment status, not full card numbers or security codes. Invoice payment requires a separate agreement and is not generally enabled in self-service.
Details and VAT
Provide legal name, address, registration/VAT number and invoice reference when requested. The document must show amount, currency, tax, period and due date. Reverse charge applies only where legally justified; the market selector is not tax validation.
Errors and non-payment
Contact us with invoice or order references about disputed charges. Never send passwords or card details. Interest, fees and service restrictions require a contractual and legal basis. Cancellation and refunds are handled separately; retain payment and cancellation confirmations.
Contact and company details
- Company name
- Fidrel Group AB
- Registration number
- 559556-xxxxProvisional registration number. Registration is not yet complete.
- Postal address
- Paviljongvägen 2 132 40 Nacka
- info@fidrel.com