Why will a DWG or model not open?

Why will a DWG or model not open?

DocumentsStep by step · 3

First check that the original can be downloaded and the upload is complete.
A new DWG may need processing.
If the error persists, note the filename, revision and error, and test the original in its usual application.

Did you find the answer?

Related guides

How do I adapt folders to our workflow?

Starter folders use the selected market’s language.

How do I upload files successfully?

Open Documents, select the correct folder and start the upload.

What does “File missing – upload did not finish” mean?

Document details exist but the file content is unavailable.