Fidrel

Handover guide

Practical completion handover checklist for O&M manuals and records

At practical completion the building passes from the contractor to the people who will occupy and run it, and the information handed over with it decides how well that goes. This guide sets out what a UK handover usually contains, how to give every item an owner and a date, and how Fidrel keeps the checklist in facilities management until each item is approved or marked not applicable.

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Facilities management in Fidrel on a laptop, tablet and phone, with the handover checklist open on the tablet

Why handover information goes missing

The schedule lives in a spreadsheet

The handover schedule is often a spreadsheet passed between the employer’s agent, the main contractor and a dozen trades. By the time practical completion arrives, nobody can say which O&M manuals are final and which are still drafts.

Documents land where operations never looks

As-built drawings and test certificates arrive by email or stay in the project’s working folders. Years later, when a boiler fails or a lift is modernised, the commissioning record cannot be found.

Late items are forgotten once the keys change hands

Items agreed to follow practical completion, such as the final building log book or a collateral warranty, are easy to lose once the site team has moved on to its next job.

What a UK handover usually contains

Each contract sets its own handover requirements, and a template is only where the list begins. Fidrel’s UK template adds sixteen items in five sections. As-built information: architectural, structural, mechanical and electrical drawings. Operation and maintenance: the O&M manuals for mechanical and for electrical services, an asset register of plant and equipment, the building log book and the building user guide. Test certificates: commissioning records and test certificates, electrical installation certificates and the building control completion certificate. Warranties: guarantees and warranties, and collateral warranties. Under Other: the health and safety file, and the fire strategy with its fire safety information. Sections for completion and sign-off, training, and keys and access are there for your own items, such as the practical completion certificate, training for the facilities staff or the handover of fobs and access cards.

Operations
The handover checklist in Fidrel by section, with items approved, submitted and outstanding, who delivers each and when it is due

Status, owner and due date on every item

Each item has a title, a section, the company or person delivering it, a due date and notes, and it can link one project document. Its status is Outstanding, Submitted, Approved or Not applicable, and approving it stamps who approved it and on which day. A due date that has passed shows as overdue until the item is approved or marked not applicable. Above the list a progress line counts what is approved, submitted and still outstanding, leaving out the items that do not apply, and each section shows how many of its items are done. The facilities management overview repeats the count beside fault reports, statutory inspections and warranties, with the number awaiting review.

The facilities management overview in Fidrel, with handover items approved, outstanding and awaiting review

How to run the handover checklist in Fidrel

  1. Step 1

    Create the facilities folders

    A project administrator creates the UK folder structure in one step, from the building log book and the health and safety file to O&M manuals, certificates and warranties.

  2. Step 2

    Add the items from the template

    Choose Create from template to add the sixteen UK items, each pointing to its folder. Then add whatever your contract asks for, and give every item a responsible party and a due date.

  3. Step 3

    Collect the documents

    Upload each document straight into the item’s folder, or copy the current revision of drawings and manuals across from the project’s own folders, then set the item to Submitted.

  4. Step 4

    Approve item by item

    Check what has arrived and set the item to Approved, or to Not applicable where it does not apply. The progress line shows what is left before the handover is complete.

Copy from the project, export as one package

Much of the handover already sits in the project: drawings issued during construction, manuals sent for comment, test results. An administrator can copy the current revision of those documents into the facilities folders. The project keeps its documents, and each copy shows when the project has a newer revision, so you can see when a later as-built revision arrives. When the employer, a funder or a new managing agent needs everything at once, the Export centre downloads the facilities folders as one ZIP file with the folders kept and, if you tick it, a CSV list of the files.

The health and safety file, log book and warranties

Three parts of a UK handover have folders of their own. The health and safety file folder holds the file as issued, with subfolders for the description of works, residual hazards, structure and loadings, hazardous materials and services locations among others, so whoever next maintains or alters the building finds what matters to them. The building log book sits with the building user guide and a folder for the annual log book reviews. Under warranties and defects, collateral warranties are kept apart from ordinary guarantees, next to the snagging list, the defects liability period and the certificate of making good.

After practical completion

The same facilities management area carries on once the building is occupied, with the asset register, warranties and contracts, statutory inspections and fault reports. Under Dates after handover you enter the practical completion date, and Fidrel works out the end-of-defects inspection and the end of the defects liability period and adds them to the warranties and contracts list with a reminder. The periods are common starting points. Check them against your contract.

What the checklist does not do

The template is a starting point, not a statement of what your contract or the law requires. Fidrel does not compile an O&M manual: there is no bound PDF with a cover, contents and bookmarks, and the checklist has no export or print view of its own. Approving an item records a name and a date; it is not a signature. Handover items send no reminders; an overdue item is flagged on the checklist. The template’s BIM and COBie folder is a place to file the model and data you receive; Fidrel does not produce or check COBie data. Contractors cannot set the status of their own items unless they are given the right to manage facilities management as a whole.

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Handover guide

Frequently asked questions

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Whatever the contract names. Most lists cover as-built drawings, O&M manuals, test and commissioning certificates, the building log book, the health and safety file, the fire strategy, warranties and collateral warranties, which is where Fidrel’s UK template starts.