Fidrel

Legal information

Cancellation

How business subscriptions are cancelled in the UK.

In the UK, Fidrel subscriptions are sold to businesses and organisations only. Individuals can use Fidrel free of charge when invited to a project.

Last reviewed

Cancel at any time

Fidrel subscriptions in the UK are business contracts. You can cancel a monthly or yearly subscription at any time; there is no cancellation fee.

How to cancel

Cancel under Manage plan in Fidrel, or email [email protected] from an administrator’s address with the organisation and project name. We confirm the cancellation by email; keep the confirmation.

When it takes effect

Cancellation takes effect at the end of the current paid period, the month or year already paid, and stops the next renewal. The project remains available until then. Paid periods are not refunded in part. If you cancel during the free first month, nothing is charged.

Your project content

Export what you need before the paid period ends. What happens to project content afterwards follows your agreement and the retention rules in the privacy notice.

Contact and company details

Company name
Fidrel AB
Registration number
559556-3593
VAT number (EU)
SE559556359301
Postal address
Paviljongvägen 2 132 40 Stockholm