Fidrel

Warranties

Construction warranty tracking

A warranty is only worth something if someone remembers it before it runs out. Fidrel keeps every warranty and service contract in one register, dates the one-year correction period from substantial completion, and notifies the entry’s author and project admins when its notice period begins.

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Facility management in Fidrel on a laptop, tablet and phone

Where warranty value is lost

The eleven-month walk-through comes and goes

The correction period runs a year from substantial completion. If nobody puts the walk-through on the calendar, defects found in month thirteen fall outside the correction period, and getting the contractor back to fix them gets much harder.

Warranties scattered across O&M manuals

Roof, HVAC and elevator warranties each have their own term and vendor, buried in manuals that were turned over at closeout. When equipment fails, nobody can find out quickly whether it is still covered.

Warranties and service contracts in one register

The register holds warranties, service contracts, maintenance contracts, leases, insurance and other agreements. Each entry records the vendor, the contract number, the start and end dates, a notice period in days, the annual cost and currency, the trade it belongs to, a linked asset and a linked document. A daily check finds every entry whose notice period has begun.

Operations
Warranties and service contracts in Fidrel with vendor, contract number, notice days, annual cost and the Warranty dates button

The correction period, counted from substantial completion

The Warranty dates button turns the substantial completion date into the eleven-month walk-through and the end of the one-year correction period. They become entries in the register like any other warranty, with their own notice periods, so the walk-through can be scheduled before the year is up.

The closeout checklist in Fidrel with items submitted, approved and missing

How warranty tracking works in Fidrel

  1. Step 1

    Set the warranty dates

    Enter the substantial completion date. Fidrel dates the eleven-month walk-through and the end of the one-year correction period, and adds them to the register as entries with end dates.

  2. Step 2

    Register each warranty and contract

    Add every warranty and service contract with its vendor, contract number, start and end dates, notice period, annual cost, trade, linked asset and the supporting document.

  3. Step 3

    Act when the notice period begins

    When a notice period starts, the person who added the entry and the project administrators get a notification in Fidrel, in time to schedule the walk-through or renegotiate the contract.

Assets and trades

Each asset in the asset register can carry a warranty-through date, an OmniClass or MasterFormat classification code, its manufacturer, model and serial number. The overview shows up to five asset warranties ending in 90 days. Warranties, assets and inspections can belong to a trade, such as HVAC, plumbing or fire and life safety, and each trade has an owner, a vendor and a folder.

What warranty tracking does not do

Notifications appear in Fidrel only; no email or SMS reminders are sent. An asset’s warranty-through date sends no reminder; the overview shows the five soonest within 90 days. The warranty and service contract register cannot be exported or printed; the asset list, with each asset’s warranty-through date, downloads as Excel or PDF, and its labels with a QR code open an asset in Fidrel for someone who is signed in and has access.

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Warranties

Frequently asked questions

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You enter the substantial completion date, and Fidrel adds the eleven-month walk-through and the end of the one-year correction period as warranty entries with end dates.