Security
Who can see our drawings and documents?
Only the people the project administrator has invited, and only in the folders and modules they have been given access to.
What happens when someone is removed from a project?
Their access ends with their next request: they can no longer reach the project, its files or Fidrel AI’s answers about it.
How long does a share link last?
A share link is a long random key that lasts for 30 days, and only as long as the person who created it still has access to the files.
How is our data deleted?
What you delete stays in the recycle bin for 30 days and is then permanently deleted along with the files.
What can Fidrel AI read?
Only what the signed-in person is allowed to read – never other customers’ data and never sealed bids.
How do we contact Fidrel about a security matter?
Write to [email protected] – including if you have found a vulnerability.
Need more help?
Describe what you are trying to do and include the project name. Never send passwords or card details.