Inspections on paper, NCRs in a spreadsheet
The inspection that failed is in a binder, the NCR is a row in a sheet, and nothing connects the two. Months later nobody can say which inspection an NCR came from.
For quality control managers
NCR tracking for quality control managers
A quality control manager asks whether the work was done right and keeps the answer on record: what was inspected, what failed, who has to fix it, and who checked it again. This page follows that routine in Fidrel across inspections, non-conformance reports (NCRs) and checklists, and says where the path between them is manual.
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What breaks a QC record
A fix nobody checks again
An NCR is marked fixed by the person who fixed it. Without a step where somebody looks again, closed only means that the paperwork stopped.
Failed checks that go nowhere
A checklist with one failed line is a note until somebody turns it into an assignment with a name and a date. On a busy week that somebody is nobody.
Two tools, one quality area
The quality area lists inspections and NCRs side by side, with search and filters for author, work area, company, dates and status. Inspections are records with a result and a status. Checklists are a separate tool, Site forms, where a template such as the Quality inspection checklist has items answered Pass, Fail or N/A. A submitted checklist is locked, and each item answered Fail is counted as a deficiency in the list of completed forms.
Inspections & quality
Who may change what
An NCR or an inspection can be changed by whoever created it, by the person named as responsible and by a project administrator, and only by a member with edit rights. Because you raised the NCR, the Ready for inspection check is yours to answer. A closed NCR has no further step; if the problem returns, raise a new NCR, and the earlier one stays as it was.
The QC manager’s routine
Step 1
Plan the inspection
In the quality area press New inspection and fill in the Inspection type, date, location, Company, Responsible person and Due date. It starts as Planned. The person named is notified in Fidrel and finds it under Assigned to me.
Step 2
Record the result
Enter who it was Checked by and the Result: Passed, Remarks or Failed, with Remarks in words. On a phone, Take photo opens the camera. The status moves from Planned to Performed, then to Approved or Failed, and a failed one can be performed again.
Step 3
Raise the NCR
On the inspection, press Create NCR. Its title, text, location and responsible person carry over and the two are linked. Then set the Category, the Priority, Discovered by and the Due date, so the NCR stands on its own as an assignment.
Step 4
Check the fix before you close it
The responsible person writes the Corrective action and moves the NCR to In progress and then to Ready for inspection. You look, and choose Approved, or send it back to In progress. An approved NCR can then be Closed, and the history keeps every step.
What QC tracking does not do
A failed item on a submitted checklist is counted but does not become an NCR; you raise the NCR yourself, from an inspection or a log entry. Fidrel enforces the order of the NCR steps but not who takes each one, so keeping the person who fixes apart from the person who checks is a rule your team sets. Assigning an NCR sends no email; the responsible person is told inside Fidrel only.
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For quality control managers
Frequently asked questions
Anything else on your mind? We are happy to help.
Talk to usNo. The form counts the items answered Fail as deficiencies and shows the count in the list, but the NCR is raised separately, from an inspection or from a daily report.
Record the result as Failed and the status becomes Failed. From there it can be performed again after the fix, or closed. Create NCR on the inspection starts the follow-up with the details already filled in.
No. A closed NCR is final. Raise a new NCR if the problem comes back, and link it to the same inspection or location so the history reads in order.
Open NCRs and inspections assigned to you are listed under Assigned to me on your home page. In the quality area, filter by status, company or dates to see the rest.
Yes. Photos and files up to 25 MB each can be attached to an NCR or an inspection, and on a phone Take photo opens the camera, so the evidence is added where the work is.